Frequently asked questions
Answers about booking, payment, cancellation and check-in.
How do I make a booking?
Search for a service, pick your dates, and confirm. You will receive instant confirmation by WhatsApp and email.
Can I cancel my booking?
Yes, according to each provider cancellation policy shown before confirmation.
What payment methods are available?
Online payment by card, plus offline options at the provider (cash, card, transfer).
Do I earn loyalty points?
Yes, every completed booking earns points you can redeem for discounts.
How do I become a service provider?
Register as an owner, add your entity, and our team will review and activate it.